The number of employers adding an onsite clinic benefit continues to climb, with over half (54%) offering onsite or near-site clinics in 2018. Why the increase? Instead of spending valuable time away from work, waiting for an appointment and deciphering the bill that comes afterward, employers are realizing the benefits of bringing care right to their workplace.
One survey of over 130 employers with onsite or near-site clinics shows measures of clinic success as follows. Dive deeper into each of these advantages how your company can benefit:
Obtaining the appropriate amount of care is essential to maintaining good health. Unfortunately, obstacles can get in the way. Lack of time and access, cost and even misunderstanding of benefits plans leads to underutilization of primary care. This can result in employees flooding emergency room, missing out on critical preventive care and letting chronic conditions go unmanaged.
Despite the importance of regular primary care visits, research published in the American Journal of Managed Care estimates that an average appointment takes around 121 minutes, including 37 minutes of travel time and 87 minutes at the care facility. Of those 121 minutes, patients spend only 8-12 minutes face-to-face with their doctor. That’s less than 10% of the total time patients invest in seeking care.
Clinics help flip this narrative. Clinicians and physicians serve fewer patients, allowing them to spend as much time as necessary with each patient and eliminate or drastically reduce travel and waiting time. Convenience also means not having to wait weeks to get on the schedule: most clinics accept same-day appointments.
This drastic change in experience can have life-changing impacts on patient health. Employees are more willing to seek out care for chronic conditions like diabetes and high blood pressure when they know their doctor will listen to them and work with them to develop a plan of action. Employees also welcome the immediate financial savings at the point of care; employees pay nothing out-of-pocket to use the clinic.
Healthcare expenses are top of mind for executive teams. Onsite clinics help drive savings in a number of ways: reduced absenteeism, improved retention, prevention of advanced disease stages, strategic referral patterns and providing employees with a better understanding of the healthcare system.
For one Healthgram client, we worked together to combat facility misuse, a major driver in rising costs for the company. Our strategy focused on helping employees find in-network providers when care exceeded the clinic scope, educate on proper emergency room utilization and guide employees to high-value care options. As a result, hospital admissions decreased by 50% over the first five years of the program and the group achieved PEPY costs 28% below the national average.
Over 85 percent of health care spending can be attributed to chronic disease. In addition to managing episodic acute care, clinicians work with employees to manage diagnosed conditions and mitigate long-term risk for developing complications.
Helping employees manage these conditions can drive significant savings. CDC data cites a 1% annual reduction in the level of four health risks—weight, blood pressure, glucose, and cholesterol—has been shown to save $83 to $103 annually in medical costs per person.
63% of employers say their clinic has successfully reduced lost work days. The hours employees spend in waiting rooms and doctor’s offices add up. Onsite clinics allow employees to receive care quickly and conveniently throughout the regular workday with less time away from tasks.
Beyond episodic care, clinics help employees stay healthier in the long term. CDC data shows full-time workers with chronic health problems miss about 450 million more days of work each year than healthy workers. The result is an estimated cost of more than $153 billion in lost productivity each year. Clinics that serve dual purposes (immediate acute care and long-term chronic condition management) maximize their potential financial impact.
Removing common barriers employees cite to receiving care – time and convenience – allows for earlier intervention of both chronic and significant healthcare issues.
Many employers require biometric screenings and promote compliance with preventive screenings as part of their health benefits plan. 77% of clinics offer biometrics screenings, and leading clinics use integrated data to aid in early identification of disease or risk.
Early identification helps fuel strategic and meaningful outreach from the clinic, such as working with those who are most at-risk for developing a chronic disease like diabetes, or creating a more in-depth care action plan, which was the case with our member, James. As a requirement of his company’s wellness program, James obtained his annual screening. The results showed an elevated PSA level, and the clinician referred James to a urologist. Despite having no symptoms, he was diagnosed with prostate cancer.
James worked with his care team to understand treatment options and is now cancer-free. He credits his health screening for identifying the cancer early. “I am sure that screening saved my life. I had no symptoms and probably wouldn’t have until the cancer had spread,” James said.
Recruit and retain top talent by offering competitive benefits to your employee base. Glassdoor’s 2015 Employment Confidence Survey found that 80% of employees would choose additional benefits, the majority citing healthcare specifically, over a pay raise.
Onsite clinics offer employees a convenient, low-cost option for high-quality healthcare. Healthgram members aren’t shy when speaking about the benefit, with one stating “for my employer to offer this additional benefit is a true testament to how much they care about our health and wellbeing. It’s phenomenal.”
Take the next steps in your onsite clinic research with interactive checklists, vendor evaluation questions and ROI reports. Access the guide.