The news, research and trends impacting your workforce.  

How to Evaluate your Pharmacy Benefit Management Pricing Arrangement

How to Evaluate your Pharmacy Benefit Management Pricing Arrangement

Healthgram VP of Pharmacy Benefits exposes the opportunities for employers to save on pharmacy benefits management by understanding pricing, recognizing shortcomings in contracts and identifying PBM p...

How to Evaluate your Pharmacy Benefit Management Pricing Arrangement
Pharmacy Benefit Management: Shifting Focus From Discounts to Transparency

Pharmacy Benefit Management: Shifting Focus From Discounts to Transparency

To manage rising pharmacy benefit costs, employers are challenging the status quo. Consider these six ways for employers to break an outdated cycle and shift to a transparent pharmacy benefit manageme...

Pharmacy Benefit Management: Shifting Focus From Discounts to Transparency
How To Set Actionable Goals for your Onsite Clinic

How To Set Actionable Goals for your Onsite Clinic

Before launching your onsite health clinic, use these tips to define your company’s health and financial goals and use them to drive vendor evaluation and design custom clinic initiatives.

How To Set Actionable Goals for your Onsite Clinic
What Employers Should Know About Direct Primary Care

What Employers Should Know About Direct Primary Care

The health and financial risks of traditional healthcare are leading employers to embrace a new approach: direct primary care. In this article, Thold Gill, Principal of Wellness Coalition America, an...

What Employers Should Know About Direct Primary Care
Why the future of healthcare starts with better data

Why the future of healthcare starts with better data

The future of healthcare begins with employers leveraging their workforce data to improve benefits offerings, reduce costs and help employees achieve better health outcomes.

Why the future of healthcare starts with better data
How employers are closing the gaps in healthcare

How employers are closing the gaps in healthcare

Employer-sponsored healthcare is full of contradictions. Employers pay more and get less. Employees value their benefits, but aren't satisfied. How are employers working to close the gaps?

How employers are closing the gaps in healthcare
Room for improvement? How to evaluate this year's open enrollment

Room for improvement? How to evaluate this year's open enrollment

Another year, another benefits open enrollment in the books. So, how did you do? Before you turn to other business, it’s time to breathe, take stock of the process and evaluate what went well and whe...

Room for improvement? How to evaluate this year's open enrollment
Looking to improve the impact of your corporate wellness program? Prepare to get personal

Looking to improve the impact of your corporate wellness program? Prepare to get personal

Our experience and recent research on the subject finds that wellness program success relies on two important factors: health coaching and personalization. With these findings in mind, we’ve crafted ...

Looking to improve the impact of your corporate wellness program? Prepare to get personal
Real stories of health coaching and when wellness works

Real stories of health coaching and when wellness works

Research points to two major trends for healthy corporate wellness programs: customization and the power of coaching. While apps and trackers can help employees plan for healthy habits, when it comes ...

Real stories of health coaching and when wellness works
Providing benefits for an evolving workforce: what attracts and retains top talent?

Providing benefits for an evolving workforce: what attracts and retains top talent?

In addition to changes in education level, technical skills and culture expectations, a younger generation of workers brings a new perspective to the advantages of employer sponsored health insurance....

Providing benefits for an evolving workforce: what attracts and retains top talent?


Best practices for a seamless open enrollment, from communication to implementation

Best practices for a seamless open enrollment, from communication to implementation

 

You’ve crafted the perfect mix of benefit offerings, coordinated vendors and created the best eye-catching materials for this year’s open enrollment. But did you know that your employees would rather have a conversation with an ex-boyfriend or ex-girlfriend than get into the nitty-gritty about their health plan?

 

It’s time that employees learn to love their healthcare again. Here are our best practices for a seamless 2018 open enrollment:

 

Perform a check up

Circle up with your human resources and benefits departments and consider conducting an employee survey or use focus groups to check in on your impact from last year. Get input from the executive team on short and long-term goals to help you map out your plan of action.

 

Take it online

Employees are used to managing all of their important memberships online. We’re excited that this streamlined approach is coming to healthcare. In fact, according to the 2015 Aflac WorkForces Report, 62 percent of employees enrolled in their benefits online last year, up from 46 percent in 2011. Whether access is granted from any computer or you host enrollment huddles where members can enroll on laptops, employees (and HR departments) won’t miss the extra paperwork.

 

Have help on-call

Just last year, a Harris poll found that although they may have been involved in electing their plan, two in five insured Americans did not have a good understanding of the services actually covered under those healthcare plans. 

How can we increase understanding and healthcare knowledge? Recent reports show that employees would benefit from having an advisor on their side while evaluating healthcare options. Many employers are providing face-to-face or telephonic experts who walk employees through the open enrollment process. 82 percent of employees at least somewhat agree they would be more informed about their health care choices if they worked with a consultant during the process.

 

Explain it in terms everyone understands

Healthcare is complicated enough. Make it easy for employees to know the basic ins and outs of their healthcare plans with easy to understand definitions for common terms. You can start with our guide to 10 Insurance Terms Every Employee Should Know, available here.

 

Consider benefits that employees will love

Looking for value-adds that are a win-win for you and your employees? Consider services that offer convenience, are cost-efficient and help employees increase their knowledge about the healthcare system. A few noteworthy trends include telemedicine services, which connect employees with pediatricians, doctors and dermatologists on-the-go. On-site or near-site medical clinic access also continues to be a high-engagement benefit that has direct cost savings. Lastly, one-on-one Advisor services that assist with price comparisons, billing assistance and general customer service inquiries lessen the burden on employees and HR departments.

 

Jump-start a culture of smart consumerism

When employees are involved in their care, everyone wins. Employees aren’t in the dark, HR saves time and in the long run, everyone saves money. Use Open Enrollment as an opportunity to get employees engaged from the beginning. This way, when it’s time to introduce new benefits, tools or changes to your plan, your audience will be ready.

 

Keep the conversation flowing

Avoid the post Open Enrollment tune out! Based on what you know about your population, find out what types and methods of communication work best, and keep it up. Some of our clients use monthly emails or poster series to keep employees informed throughout the year, while others prefer face-to-face meetings or recorded webinars.

 


Ready to hop on board?

Download our complete guide to Open Enrollment here. You’ll get detailed insights on these topics and a copy of the printable poster “10 Insurance Terms Every Employee Should Know”.
 

ACCESS THE GUIDE


 

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