Meet Us Here!

You'll find Healthgram at the intersection of cutting-edge medical management technology and healthcare reform.


Charlotte's Healthiest Midsized Employers Ribbon We’re looking for creative minds hoping to be challenged and inspired—and eager to challenge and inspire our partners and our industry, in turn.

A job at Healthgram involves collaboration. We believe that putting our heads together can give rise to revolutionary ideas. Ideas that can change the future of healthcare and the world.

If you're an experienced healthcare, insurance or software professional, and you want to make a positive difference, we’d like to hear from you.

Specifically, we're looking for people who are excited by our mission—to proactively champion healthy living. You’ll discover this maxim is ingrained in our company culture too. We offer competitive benefits, including a Healthy Lifestyle Bonus Program. You’ll earn rewards like cash and paid time off through our wellness program.

Submitting Applications

To be considered for a position listed please send a cover letter and resume to human resources and indicate the position for which you are applying in the subject line.

   careers@healthgram.com

Or mail to:
Director of Human Resources
Healthgram, Inc.

PO Box 11088
Charlotte, NC 28220


We're currently hiring for the following positions:

Bilingual Customer Service Representative

We’re making healthcare easier for everyone to understand. Our Bilingual Customer Service Representatives are the go-to contacts for our members; helping them resolve issues, answer questions, and accurately quote plan benefit and claim processing details.

We’re looking for a bilingual representative to serve our Spanish-speaking population.

How you’ll add to the team:

  • Provide efficient yet personalized service to our members
  • Work diligently to resolve or coordinate resolution of member issues
  • Assist members in understanding their benefits coverage and other services offered through Healthgram, such as employer wellness programs
  • Help us create a wave of smarter consumers who are armed with knowledge

 

What you’ll bring:

  • Bilingual – English/Spanish
  • Two or four-year degree from an accredited university or technical program
  • A coachable attitude and strong work ethic
  • Professional phone etiquette
  • A general understanding of employer-sponsored benefit programs
  • A drive to make a difference in the way employees think about their healthcare benefits

 

Working at Healthgram:

Healthgram has repeatedly been voted the healthiest mid-size employer in Charlotte, NC. Conveniently located off of I-77. We offer career advancement opportunities, Medical, Dental, and Vision coverage options, Company paid Life Insurance and LTD, and a Company sponsored 401(k) plan with matching contribution. Incentive based wellness program is top notch – offering onsite massages and daily lunchtime exercise classes. We value what is important to you so we have paid holidays to celebrate and paid time off to recharge.

Database Administrator/SQL Developer

Position Summary

The ideal candidate will assume the role of Database Administrator and be integral to the planning, direction and execution of our organization’s database architecture to support and enhance the data needs of our business.  Candidate should be able to perform maintenance tasks on the current environment while also looking toward enhancements for scalability and the overall growth of the business.

 

Essential Roles and Responsibilities

  • Manage SQL Server databases through development, testing, and mission-critical production environments
  • Configure, monitor, and maintain servers and server processes for optimal system health and performance
  • Document and apply data modelling techniques to ensure consistency in development and implementation
  • Analyze, track, refine, and resolve issues in real-time to provide end-to-end troubleshooting
  • Provide technical mentorship and cross-training to other team members
  • Assist in query writing, stored procedures, triggers and user defined functions
  • Design and develop best-practices for queries and stored procedures with best practices for use by other team members
  • Some off-hours/flex support will be expected in this role for system maintenance and monitoring activities

 

Required Qualifications

  • BS Degree in Computer Science, Engineering, Mathematics or related field
  • 3+ years MS SQL Server administration experience within an enterprise environment with emphasis on 2 and 3 tier architectures, server versions 2008 R2 thru 2014.
  • 3+ years Windows Server experience, including utilization of Active Directory and Windows best practices and concepts
  • Advanced knowledge and experience in T-SQL coding: query writing, stored procedures, triggers and user defined functions.
  • Experience with performance tuning and optimization, native monitoring and troubleshooting tools, and backup/restoration/recovery models
  • Experience with SSIS packages and SSRS reporting tool
  • Thorough understanding of security, high availability, disaster recovery, replication/mirroring, failover clustering, and log shipping best practices
  • Ability to contribute to project planning, scope, and versioning dialogues and documentation
  • Strong verbal and written communication skills

 

Preferred Experience

  • Previous experience within the healthcare industry
  • Experience working within a highly integrated team comprised of both technical and non-technical members
  • Experience working independently on projects and tasks with minimal instruction
  • Solid understanding of industry standard fundamentals with object oriented design, data structures, algorithm design, problem solving, and complexity analysis
  • Deep rooted desire to contribute to constantly adapting techniques, technologies, and concepts
Direct Primary Care Sales Executive

We’re growing fast and looking for an enthusiastic Direct Primary Care Sales Executive to help us spread the word. You’ll be educating employers about the opportunities that exist in healthcare-both from a financial and employee experience point-of-view. If you’re passionate about helping us change how healthcare is delivered, we want to hear from you.

How you’ll add to the team:

  • Cultivate and maintain strong relationships with our employer partners
  • Strive towards annual corporate and personal sales and revenue goals
  • Become an enthusiastic ambassador in the industry for our uniquely integrated solution
  • Collaboration on department-wide initiatives
  • Solicit and evaluate opportunities and prepare proposals for prospects
  • Coordinate with Client Services account management personnel for smooth implementation of new business

What you’ll bring: 

  • Bachelor’s degree from four-year college or university
  • A self-starter attitude
  • Excellent oral, written, organization and presentation skills
  • Experience with onsite medical clinics and/or direct primary care clinics preferred
  • Limited travel is required

Working at Healthgram:

Healthgram has been repeatedly voted the healthiest mid-size employer in Charlotte, NC. Conveniently located right off of I-77. We offer career advancement opportunities, Medical, Dental, and Vision coverage options, Company paid Life Insurance and LTD, and a Company sponsored 401(k) plan with matching contribution. Incentive based wellness program is top notch – offering onsite massages and daily lunchtime exercise classes. We value what is important to you so we have paid holidays to celebrate and paid time off to recharge.

Exercise Physiology Health Coach

We believe that healthier employees = happier employees. Our Health Coaching team works diligently to provide our members with confidential lifestyle counseling with a personalized approach.

Each member is at a different place in their wellness journey. Our Health Coaches have access to the latest technology and EMR systems to identify the most important issues each member is facing and address them with compassion. Whether it’s reminding a healthy young parent about their upcoming screenings, working alongside a member’s doctor to help manage their diabetes, or helping a long-time tobacco user quit for good, our Health Coaches make a big difference.

 

How you’ll add to the team:

  • Provide telephonic coaching using a Motivational Interviewing method. Common topics for discussion include:
    • Exercise, Dietetics/Nutrition, Weight loss, personal goal setting, chronic condition management, screening compliance
  • Administer programs including chronic disease management, tobacco cessation, weight management among others
  • Track encounters within our secure EMR system
  • Become a trusted resource for the members you assist. Confidentiality and compassion are our top priorities!

 

What you’ll bring:

  • Must have a degree in Exercise Physiology or Exercise Science
  • ACSM certification preferred
  • Prior knowledge about general health and well-being. A focus on chronic conditions such as obesity, diabetes, heart disease, hypertension, hyperlipidemia and asthma is preferred.
  • Knowledge or work experience in health behavior change and strong communication skills
  • Experience or training in Motivational Interviewing preferred
  • A passion for wellness. This is an entry-level position perfect for recent college graduates ready to make a difference


Working at Healthgram:

Healthgram has repeatedly been voted the healthiest mid-size employer in Charlotte, NC. Conveniently located right off of I-77. We offer career advancement opportunities, Medical, Dental, and Vision coverage options, Company paid Life Insurance and LTD, and a Company sponsored 401(k) plan with matching contribution. Incentive based wellness program is top notch – offering onsite massages and daily lunchtime exercise classes. We value what is important to you so we have paid holidays to celebrate and paid time off to recharge.

Precertification LPN

We’re on a mission to improve health outcomes and reduce the cost of care. The work of our medical department is critical to helping us do both.  Working in a call center environment under supervision, this position handles inbound calls from patients, patient representatives, providers, and other medical staff.

We are looking for a Medical Precertification LPN to add to our growing team.

What you’ll add to the team:

  • Management of precertification processes of eligible medical services based on medical plan documents and medical necessity
  • Apply clinical knowledge to make determinations for pre-authorizations of specific procedures and services
  • Conduct Medical/Surgical medical necessity reviews
  • Verify and update patient information in the clinical information system
  • Attention to detail and a team-focused attitude

What you’ll bring:

  • Associates degree or higher
  • Current LPN certification in North Carolina
  • Two or more years of healthcare experience and utilization review or related experience preferred
  • Excellent communication skills with members and providers
  • Spanish-speaking candidates are preferred

 

Working at Healthgram:

Healthgram has repeatedly been voted the healthiest mid-size employer in Charlotte, NC. Conveniently located right off of I-77. We offer career advancement opportunities, Medical, Dental, and Vision coverage options, Company paid Life Insurance and LTD, and a Company sponsored 401(k) plan with matching contribution. Incentive based wellness program is top notch – offering onsite massages and daily lunchtime exercise classes. We value what is important to you so we have paid holidays to celebrate and paid time off to recharge.

No recruiters please.

Reinsurance Analyst

Our clients want to provide the best possible benefits to their employees. We are expanding our reinsurance team to support the delivery of our integrated TPA services. The Reinsurance Analyst will play a key role in providing the best stop loss solutions for unique employer groups in specialized markets.

 

How you’ll add to the team:

  • Work with preferred stop loss market throughout sale and renewal process
  • Stay current with industry changes and market trends
  • Review and prepare data from multiple sources to ensure minimum quoting requirements are met
  • Responsible for complete stop loss policy procurement process, including the RFP, proposal evaluation, securing data for finalizing and policy review.
  • Gather, analyze, and evaluate risk exposure through appropriate channels
  • Analyze and compare carriers’ performances and strengths in various markets and industries and communicating results
  • Maintain and grow established relationships with carriers
  • Manage internal and external deadlines

 

What you’ll bring:

  • 3 -5 years experience in insurance industry
  • Strong analytical and problem solving skills, comfortable with complex calculations and relations
  • Adherence to consistency in processes
  • Ability to work in team environment
  • Strong attention to detail
  • Ability to adapt to change in a growing market
  • Research and development skills
  • Microsoft Excel proficiency

 

Working at Healthgram

Healthgram has repeatedly been voted the healthiest mid-size employer in Charlotte, NC. Conveniently located off of I-77. We offer career advancement opportunities, Medical, Dental, and Vision coverage options, Company paid Life Insurance and LTD, and a Company sponsored 401(k) plan with matching contribution. Incentive based wellness program is top notch – offering onsite massages and daily lunchtime exercise classes. We value what is important to you so we have paid holidays to celebrate and paid time off to recharge.