Join us.

You'll find Healthgram at the intersection of cutting-edge technology and life-changing care.


Charlotte's Healthiest Midsized Employers Ribbon We’re looking for creative minds hoping to be challenged and inspired—and eager to challenge and inspire our partners and our industry, in turn.

A job at Healthgram involves collaboration. We believe that putting our heads together can give rise to revolutionary ideas. Ideas that can change the future of healthcare and the world.

Specifically, we're looking for people who are excited by our mission—to proactively champion healthy living. You’ll discover this maxim is ingrained in our company culture too. We offer competitive benefits, including a Healthy Lifestyle Bonus Program. You’ll earn rewards like cash and paid time off through our wellness program.

Submitting Applications

To be considered for a position listed please send a cover letter and resume to human resources and indicate the position for which you are applying in the subject line.

   careers@healthgram.com

Or mail to:
Director of Human Resources
Healthgram, Inc.

PO Box 11088
Charlotte, NC 28220


We're currently hiring for the following positions:

Customer Service Representative

Our Customer Service Representatives are the go-to contacts for our members; helping them resolve issues, answer questions, and accurately quote plan benefit and claim processing details.

 

How you’ll add to the team:

  • Provide efficient yet personalized service to our members
  • Work diligently to resolve or coordinate resolution of member issues
  • Assist members in understanding their benefits coverage and other services offered through Healthgram, such as employer wellness programs
  • Help us create a wave of smarter consumers who are armed with knowledge

 

What you’ll bring:

  • Two or four-year degree from an accredited university or technical program
  • A coachable attitude and strong work ethic
  • Professional phone etiquette
  • A general understanding of employer-sponsored benefit programs
  • A drive to make a difference in the way employees think about their healthcare benefits

 

Working at Healthgram:

Healthgram has repeatedly been voted the healthiest mid-size employer in Charlotte, NC. Conveniently located off of I-77. We offer career advancement opportunities, Medical, Dental, and Vision coverage options, Company paid Life Insurance and LTD, and a Company sponsored 401(k) plan with matching contribution. Incentive based wellness program is top notch – offering onsite massages and daily lunchtime exercise classes. We value what is important to you so we have paid holidays to celebrate and paid time off to recharge.

 

Precertification LPN

We’re on a mission to improve health outcomes and reduce the cost of care. The work of our medical department is critical to helping us do both.  Working in a call center environment under supervision, this position handles inbound calls from patients, patient representatives, providers, and other medical staff.

We are looking for a Medical Precertification LPN to add to our growing team.

What you’ll add to the team:

  • Management of precertification processes of eligible medical services based on medical plan documents and medical necessity
  • Apply clinical knowledge to make determinations for pre-authorizations of specific procedures and services
  • Conduct Medical/Surgical medical necessity reviews
  • Verify and update patient information in the clinical information system
  • Attention to detail and a team-focused attitude

What you’ll bring:

  • Associates degree or higher
  • Current LPN certification in North Carolina
  • Two or more years of healthcare experience and utilization review or related experience preferred
  • Excellent communication skills with members and providers
  • Spanish-speaking candidates are preferred

 

Working at Healthgram:

Healthgram has repeatedly been voted the healthiest mid-size employer in Charlotte, NC. Conveniently located right off of I-77. We offer career advancement opportunities, Medical, Dental, and Vision coverage options, Company paid Life Insurance and LTD, and a Company sponsored 401(k) plan with matching contribution. Incentive based wellness program is top notch – offering onsite massages and daily lunchtime exercise classes. We value what is important to you so we have paid holidays to celebrate and paid time off to recharge.

No recruiters please.

Insurance Account Manager

 

Our clients want to provide the best possible benefits to their employees. We are expanding our Account Management team to support the delivery of our integrated TPA services. The Insurance Account Manager will play a key role in providing the best renewal solutions for unique employer groups in specialized markets.

 

Description:

 

  • Internally support the Reinsurance Director throughout the sales and renewal process
  • Review and prepare data from multiple sources to ensure minimum quoting requirements are met
  • Assisting in renewal procurement process, including the RFP, report auditing, proposal evaluation, securing data for finalizing and policy review.
  • Manage internal and external deadlines

 

Qualifications:

  • Data-driven with strong attention to detail and organizational skills
  • Strong analytical and problem-solving skills, comfortable with calculations
  • Adherence to consistency in processes, including deadlines
  • Ability to work in team environment
  • Ability to adapt to change in a growing market
  • Communication skills (written and verbal)

 

Background:

 

  • 4-year degree
  • Extensive Microsoft Excel experience
  • Insurance background preferred but not required
  • Two years of professional experience preferred

 

Working at Healthgram

 

Healthgram has repeatedly been voted the healthiest mid-size employer in Charlotte, NC. Conveniently located off of I-77. We offer career advancement opportunities, Medical, Dental, and Vision coverage options, Company paid Life Insurance and LTD, and a Company-sponsored 401(k) plan with matching contribution. Incentive-based wellness program is top notch – offering onsite massages and daily lunchtime exercise classes. We value what is important to you so we have paid holidays to celebrate and paid time off to recharge.