Meet Us Here!

You'll find Healthgram at the intersection of cutting-edge medical management technology and healthcare reform.


Charlotte's Healthiest Midsized Employers Ribbon We’re looking for creative minds hoping to be challenged and inspired—and eager to challenge and inspire our partners and our industry, in turn.

A job at Healthgram involves collaboration. We believe that putting our heads together can give rise to revolutionary ideas. Ideas that can change the future of healthcare and the world.

If you're an experienced healthcare, insurance or software professional, and you want to make a positive difference, we’d like to hear from you.

Specifically, we're looking for people who are excited by our mission—to proactively champion healthy living. You’ll discover this maxim is ingrained in our company culture too. We offer competitive benefits, including a Healthy Lifestyle Bonus Program. You’ll earn rewards like cash and paid time off through our wellness program.

Submitting Applications

To be considered for a position listed please send a cover letter and resume to human resources and indicate the position for which you are applying in the subject line.

   careers@healthgram.com

Or mail to:
Director of Human Resources
Healthgram, Inc.

PO Box 11088
Charlotte, NC 28220


We're currently hiring for the following positions:

Account Manager

Employers entrust us with their most important asset, the health of their workforce. Our Account Managers are the day-to-day contacts for our clients. Partnering with a specific block of business to help demystify employee healthcare and create a better experience for both clients and employees.

How you’ll add to the team:

  • Assist in the administration of our clients’ healthcare plans through proactive communication
    • Organize and lead quarterly meetings with clients
    • Bring solutions to issues facing the client
    • Creating long-term strategic benefit plans that will succeed and ultimately retain the client
  • Act as a liaison between our clients and internal Healthgram team members
    • Working as a team to effectively mediate concerns
    • Anticipate renewal process concerns: new rates, enrollments, terminations, ID cards, etc.
  • Keep our clients informed of government regulations, emerging trends, and various program design options.
  • Develop personal relationships with each of our clients
    • Account Managers are the educators of benefit topics, helping the plan run as effectively as possible
  • Audit performance of clients’ plans and suggest new initiatives where appropriate
  • Execute annual plan renewal

 

What you’ll bring:

  • Excellent communication and presentation skills
  • Organized able to multitask
  • Natural ability to build and maintain relationships
  • A positive and personable attitude
  • Account Management and Healthcare experience is a plus
  • Four year college degree
  • 4-6 years work experience
  • Reliable vehicle
  • Ability to  travel, including airline and overnight

Working at Healthgram

Healthgram has repeatedly been  voted the healthiest mid-size employer in Charlotte, NC. Conveniently located right off of I-77. We offer career advancement opportunities, Medical, Dental, and Vision coverage options, Company paid Life Insurance and LTD, and a Company sponsored 401(k) plan with matching contribution. Incentive based wellness program is top notch – offering onsite massages and daily lunchtime exercise classes. We value what is important to you so we have paid holidays to celebrate and paid time off to recharge.

Customer Service Representative

We’re making healthcare easier for everyone to understand. Our Customer Service Representatives are the go-to contacts for our members; helping them resolve issues, answer questions, and accurately quote plan benefit and claim processing details.

How you’ll add to the team:

  • Provide efficient yet personalized service to our members
  • Work diligently to resolve or coordinate resolution of member issues
  • Assist members in understanding their benefits coverage and other services offered through Healthgram, such as employer wellness programs
  • Help us create a wave of smarter consumers who are armed with knowledge

 

What you’ll bring:

  • Two or four-year degree from an accredited university or technical program
  • A coachable attitude and strong work ethic
  • Professional phone etiquette
  • A general understanding of employer-sponsored benefit programs
  • A drive to make a difference in the way employees think about their healthcare benefits

 

Working at Healthgram:

Healthgram has repeatedly been voted the healthiest mid-size employer in Charlotte, NC. Conveniently located right off of I-77. We offer career advancement opportunities, Medical, Dental, and Vision coverage options, Company paid Life Insurance and LTD, and a Company sponsored 401(k) plan with matching contribution. Incentive based wellness program is top notch – offering onsite massages and daily lunchtime exercise classes. We value what is important to you so we have paid holidays to celebrate and paid time off to recharge.

Precertification LPN

We’re on a mission to improve health outcomes and reduce the cost of care. The work of our medical department is critical to helping us do both.  Working in a call center environment under supervision, this position handles inbound calls from patients, patient representatives, providers, and other medical staff.

We are looking for a Medical Precertification LPN to add to our growing team.

What you’ll add to the team:

  • Management of precertification processes of eligible medical services based on medical plan documents and medical necessity
  • Apply clinical knowledge to make determinations for pre-authorizations of specific procedures and services
  • Conduct Medical/Surgical medical necessity reviews
  • Verify and update patient information in the clinical information system
  • Attention to detail and a team-focused attitude

What you’ll bring:

  • Associates degree or higher
  • Current LPN certification in North Carolina
  • Two or more years of healthcare experience and utilization review or related experience preferred
  • Excellent communication skills with members and providers
  • Spanish-speaking candidates are preferred

 

Working at Healthgram:

Healthgram has repeatedly been voted the healthiest mid-size employer in Charlotte, NC. Conveniently located right off of I-77. We offer career advancement opportunities, Medical, Dental, and Vision coverage options, Company paid Life Insurance and LTD, and a Company sponsored 401(k) plan with matching contribution. Incentive based wellness program is top notch – offering onsite massages and daily lunchtime exercise classes. We value what is important to you so we have paid holidays to celebrate and paid time off to recharge.

No recruiters please.