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Privacy Statement

Notice of Privacy Practices

This notice describes how Healthgram, Inc. protects the personal health information we have about you which relates to your health insurance, and how we may use and disclose this information. Protected Health Information (“PHI”) is health information, including demographic information, collected from you or created or received by a health care provider, a health care clearinghouse, a health plan, or your employer on behalf of your plan, from which it is possible to individually identify you and that relates to your past, present or future health, treatment, or payment for healthcare services. This notice also describes your rights with respect to the PHI and how you can exercise those rights.

We are required by law to:

With only limited exceptions, we will send all mail to the employee. This includes mail relating to the employee’s spouse and other family members who are covered by the Plan, and includes mail with information on the use or denial of Plan benefits by the employee’s spouse and other family members.

The following are your various rights as a consumer under HIPAA concerning your PHI. Should you have questions about a specific right or a request, please contact the Privacy Official as set forth below in Further Information.

Healthgram, Inc.
Privacy Officer
P.O. Box 11088
Charlotte, NC 28220.

 

All complaints must be submitted in writing. You will not be penalized for filing a complaint.

 

Additional Information

Changes to This Notice: We reserve the right to change the terms of this Notice at any time. We reserve the right to make the revised or changed notice effective for PHI we already have about you as well as any PHI we receive in the future. The effective date of this Notice and any revised or changed Notice may be found at the bottom of the Notice. You will receive a copy of any revised Notice from us by mail or by email, but only if email delivery is offered by us and you agree to such delivery.

Further Information: You have the right to request a paper copy of this Notice by contacting us as set forth below. You may have additional rights under other applicable laws. For additional information regarding this Notice or our general privacy policies, please contact us at 704-523-2758 or write to us at:

Healthgram, Inc.
Privacy Officer
P.O. Box 11088
Charlotte, NC 28220

Effective Date: July 16, 2013