A North Carolina concrete company sought a more robust member advocacy program that would help its employees get the most out of their healthcare benefits. Healthgram’s Connect program gave employees dedicated, expert Advisors who helped guide members to high-value, fair-priced facilities – optimizing benefits and saving around a quarter of a million dollars in one year.
A concrete company was looking to offer its employees dedicated healthcare support that could help members navigate their benefits, find the right doctors, and answer their questions with one-on-one guidance. Healthgram implemented its Connect Program to engage employees by proactively helping with:
– Administrative topics such as eligibility and claims follow-ups
– Benefits education and review
– Clinical direction
– Financial guidance
Within the company’s 2020-2021 plan year, our Connect Advisors engaged with over 70% of members helping them to maximize their benefits and steer them to high-quality, fair-priced facilities for care.
Since implementing Healthgram’s Connect Program, our team of Advisors helped this concrete company avoid $1.9 million in healthcare costs by steering members to high-value, fair-cost facilities. Employees not only saved money but also received $4,450 in rewards by following their dedicated Advisor’s recommendations.
One-on-one guidance from our Connect Advisors drove $223K in savings in one year. Our Connect Program helped members navigate their benefits to make the best decisions for themselves and their families. Our Connect Program’s outstanding level of care and expertise helped this company and its employees achieve positive health outcomes while improving their bottom line.
Let us help your members maximize their healthcare benefits with expert guidance from our Connect Advisors. Learn more about Healthgram’s Member Advocacy programs and view a PDF version of this case study here.