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Direct Primary Care helps drive 46% lower PEPY cost than the national average

A growing manufacturer was looking to invest in a more robust primary care solution to improve employee health and eliminate downstream costs.

“It’s an investment into the employees. I can’t stress enough our desire to provide excellent member care. If you take care of your employees, your employees will take care of you.” - CFO

The Outcome

  • 46% Lower healthcare costs PEPY vs. the national average
  • 42.1% Average reduction in Primary Care claims
  • 30.2% Average reduction in Specialist Care claims
  • 50%+ Clinic utilization by eligible employees

The Client

  • Industry: Manufacturing & Textiles
  • Employees: 400
  • Location: North Carolina

The challenge

A growing manufacturer had a mission to retain its employees and ensure the wellbeing of its workforce by offering exemplary healthcare benefits. When their part-time, onsite clinic was no longer meeting the needs of its employees and company goals, they knew it was time to invest in a more robust primary care solution.

Investing in value-based primary care

The business leaders had the foresight to recognize that primary care is the lowest care investment with the greatest impact on future healthcare spend and outcomes. They were seeking a long-term, sustainable solution that would enhance the level of care employees were receiving, while also eliminating downstream costs. Healthgram helped bring this concept to life by finding the right independent doctor that aligned with their goals, while providing proprietary EHR software required to proactively identify high risks and report/measure outcomes for success.

As a result, the company experienced substantially lower healthcare costs, compared to the national average.



Breaking barriers to care

This manufacturer understood that with the current healthcare environment, many employees avoid primary care due to common barriers such as: cost, insurance confusion, access and time. This results in untreated conditions and higher costs for both employees and the company. The Direct Primary Care clinic eliminated those barriers and provided employees with a company doctor that they could develop a trusting relationship with.

Employees that are on the company’s health plan can voluntarily access the clinic with no out-of-pocket charges. Members receive one-on-one, personalized care at a convenient location when it’s most suitable with their schedule.

“I know of at least two people that our company doctor saved their lives. I don’t say that lightly, he did. If they had not been able to see him quickly, I don’t know what the outcome would have been.” – HR Director


Learn more about Healthgram’s Employer Health Clinics or download a PDF of this case study.

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