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Mental Health Care Coordinator

We think that healthcare is complicated enough. Our Mental Health Care Coordinator helps members with long-term or complex mental needs manage their care so they can focus on getting well. Healthgram is looking for a compassionate, service-focused Case Coordinator to coordinate care, provide compassionate outreach and help members make the most of their benefit plans.


How the Mental Health Care Coordinator will add to the team:

  • Provide clinical interventions with members identified as needing outreach
  • Use all resources available to assist and improve the member’s experience and outcomes
  • Coordinate the delivery of care for each member
  • Evaluate, coordinate and communicate healthcare options to high-risk members
  • Communicate with members, providers and other third-parties
  • Perform actions required in our Case Coordinator protocol, including: precertification, care coordination, discharge planning, documentation


What the ideal Mental Health Care Coordinator will bring:

  • Degree or licensure in psychology/social work background/counseling
  • Ability to discuss/counsel patients on behavioral health issues (i.e. substance abuse)
  • Proactive outreach based on claims data
  • Regular follow up to monitor patient progress

Working at Healthgram

Healthgram has repeatedly been voted the healthiest mid-size employer in Charlotte, NC. Conveniently located off of I-77. We offer career advancement opportunities, Medical, Dental, and Vision coverage options, Company paid Life Insurance and LTD, and a Company sponsored 401(k) plan with matching contribution. Incentive based wellness program is top notch – offering onsite massages and daily lunchtime exercise classes. We value what is important to you so we have paid holidays to celebrate and paid time off to recharge.