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Account Manager

Employers entrust us with their most important asset, the health of their workforce. Our Account Managers are the day-to-day contacts for our clients. Partnering with a specific block of business to help demystify employee healthcare and create a better experience for both clients and employees.


How you’ll add to the team:

  • Assist in the administration of our clients’ healthcare plans through proactive communication
    • Organize and lead quarterly meetings with clients
    • Bring solutions to issues facing the client
    • Creating long-term strategic benefit plans that will succeed and ultimately retain the client
  • Act as a liaison between our clients and internal Healthgram team members
    • Working as a team to effectively mediate concerns
    • Anticipate renewal process concerns: new rates, enrollments, terminations, ID cards, etc.
  • Keep our clients informed of government regulations, emerging trends, and various program design options.
  • Develop personal relationships with each of our clients
    • Account Managers are the educators of benefit topics, helping the plan run as effectively as possible
  • Audit performance of clients’ plans and suggest new initiatives where appropriate
  • Execute annual plan renewal
  • 25-50% travel required


What you’ll bring:

  • Excellent communication and presentation skills
  • Organized able to multitask
  • Natural ability to build and maintain relationships
  • A positive and personable attitude
  • Account Management and Healthcare experience is a plus (2-3+ years preferred)
  • College degree required
  • Ability to travel, including day, airline, and overnight (25-50%)

Working at Healthgram

Healthgram has repeatedly been voted the healthiest mid-size employer in Charlotte, NC. Conveniently located off of I-77. We offer career advancement opportunities, Medical, Dental, and Vision coverage options, Company paid Life Insurance and LTD, and a Company sponsored 401(k) plan with matching contribution. Incentive based wellness program is top notch – offering onsite massages and daily lunchtime exercise classes. We value what is important to you so we have paid holidays to celebrate and paid time off to recharge.