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Clinic Operations Coordinator

Healthgram is seeking a dynamic self-starter to join our Medical Operations team as the Clinic Coordinator. The Clinic Coordinator is essential to the success of our on-site and near site medical clinics and will be the go-to contact at Healthgram for the operational needs of those clinics. The position has a broad range of responsibilities requiring technical as well as administrative and communication skills.


How you’ll add to the team:

Day-to-day duties include managing vendor relationships necessary for the functionality of our clinics, resolving clinic issues that come into Healthgram through our medsupport email system, and recruiting, training and supporting clinic personnel. Becoming an expert on our proprietary electronic medical record is required as the Coordinator will be responsible for training new software users as well as supporting existing users. Other responsibilities will include acting as the liaison to multiple software services that our clinics utilize. The position will require close interaction with the Healthgram IT department.


What you’ll bring:

  • Prior employment in the healthcare industry especially in a setting providing care to patients is a plus as is any experience utilizing an electronic medical record
  • Exceptional problem-solving skills
  • Attention to detail
  • Ability to prioritize multiple tasks for any given day
  • Flexibility to adapt to a variety of responsibilities
  • Strong communication skills that vary from interaction with medical personnel to software teams.
  • Strong organizational skills
  • Ability to “hit the ground running” on day one.
  • Ability to adapt to an ever-changing exciting health care industry
  • The ideal candidate should be familiar with healthcare and insurance terminology, display excellent problem-solving skills and have a passion for wellness


Technical qualifications:

  • Four-year degree from an accredited university
  • Knowledge and applied application of Microsoft Office
  • Experience with an electronic medical record is a plus

Working at Healthgram

Healthgram has repeatedly been voted the healthiest mid-size employer in Charlotte, NC. Conveniently located off of I-77. We offer career advancement opportunities, Medical, Dental, and Vision coverage options, Company paid Life Insurance and LTD, and a Company sponsored 401(k) plan with matching contribution. Incentive based wellness program is top notch – offering onsite massages and daily lunchtime exercise classes. We value what is important to you so we have paid holidays to celebrate and paid time off to recharge.