How the External Account Manager will add to the team:

• Assist in the administration of our clients’ healthcare plans through proactive communication
  • Organize and lead quarterly meetings with clients
  • Bring solutions to issues facing the client
  • Creating long-term strategic benefit plans that will succeed and ultimately retain the client
• Act as a liaison between our clients and internal Healthgram team members
  • Working as a team to effectively mediate concerns
  • Anticipate renewal process concerns: new rates, enrollments, terminations, ID cards, etc.
• Keep our clients informed of government regulations, emerging trends, and various program design options.
• Develop personal relationships with each of our clients
  • Account Managers are the educators of benefit topics, helping the plan run as effectively as possible
• Audit performance of clients’ plans and suggest new initiatives where appropriate
• Execute annual plan renewal
• Approximately 25% travel required

What the ideal External Account Manager would bring:

• Excellent communication and presentation skills
• Organized and able to multitask
• Natural ability to build and maintain relationships
• A positive and personable attitude
• Account Management or Healthcare experience is a plus (2-3+ years preferred)
• 4-year College degree required
• Ability to travel, including day, airline, and overnight (approximately 25%)