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Employer-sponsored healthcare is full of contradictions. Employers pay more each year yet receive little insight into why. When it comes to satisfaction, 63 percent of employees say healthcare is the most important benefit their employer offers, but only 31 percent are very satisfied with it.
As providers of healthcare to over 155 million Americans, employers not only have a vested interest but a unique opportunity to close these gaps.
Three major U.S. employers have decided to take on the challenge. Amazon, Berkshire Hathaway and JPMorgan will join forces to solve the healthcare riddle for their U.S. employees. How can other employers follow their lead?
Companies are already tackling these gaps in healthcare by leveraging independent medical expertise and smart technology to help employees achieve better health at lower costs. Not by discouraging utilization, but by optimizing it.
These employers are gaining visibility into what’s driving costs, lowering burden on their human resources teams and helping employees make the best choices for themselves and their families in a system based on trust. A deeper dive into their outcomes:
Healthcare benefits are important to employees, and providing them is important to employers in order to retain top talent. Cutting back on benefits isn't the answer. They have to work smarter.
It starts with giving employers greater visibility into what's driving cost, and then making that information clear, accessible and actionable to employees through a trusted advocate.
Many employers are surprised to learn that prices for medical procedures can vary in their markets by over 900%, and the most expensive doctor is not always the doctor with the best outcomes. Employers paying over 20% below the national average per employee per year prioritize proper healthcare utilization, ensuring that members receive quality care at a fair price.
Technology is at the core of providing this type of optimized care. Smart data, like knowing when an MRI claim could mean future surgery, accelerate the point of intervention to maximize cost avoidance and drive savings. In one example, an employer saved over $20,000 on shoulder surgery.
It's no secret that healthcare is complicated. In fact, a 2015 Harris poll found that two in five insured Americans did not have a good understanding of the services covered under their healthcare plans. When employees need answers, they turn to HR.
Partnering with a vendor that can provide accurate and timely information about health insurance coverage can alleviate the burden on HR teams while providing outstanding customer service to members. That frees your team to return to recruitment and strategy development to grow your business.
Employees might value their healthcare benefits, but most are unhappy with their experience when they need to use them. Just one quarter of health plan members receive help navigating the confusing system.
Employers closing the experience gap provide employees with information that is actionable and easy to understand, leading to savings in time and resources.
It's rooted in the idea of proactive management and delivered through a trusted partnership with each employee. Not only does this give employees the information they need to make wise financial decisions, but plans that are integrated and put employees at the center outperform traditional health plans in member satisfaction, according to a J.D. Power survey.
See how an integrated solution can help you close the gaps in employer-sponsored healthcare. Request a customized demo based on your goals.
The Thrive team is made up of journalists, executives, health coaches, advisors and other experts who take what we know and turn it into helpful guide for you to achieve your business goals. Have a question for us to tackle? Tweet it to us at @healthgram.
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