health care advocate

CONCIERGE MEMBER SERVICES


Predictive technology and one-on-one guidance helps employees make smart healthcare decisions with confidence.


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health care advocate


We're revolutionizing the employee healthcare experience.



Healthgram's on-demand concierge service helps employees navigate the healthcare system, maximize benefits offerings and avoid unnecessary costs.  


Supported by powerful technology that anticipates employee needs, Healthgram advisors provide one-on-one guidance and opportunities for cost savings at every point of contact. 



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A ONE-STOP RESOURCE FOR EMPLOYEES AND THEIR FAMILIES

 

 

When employees have questions about benefits, or need help finding the best care option for themselves or their families, they turn to our Advisors. With extensive knowledge of your unique health plan, we help employees understand their benefits and make smart healthcare choices based on quality and cost. 

 

HEALTHGRAM ADVISORS:

  • Resolve all eligibility, health plan and claims issues
  • Provide outreach to employees heading to high-cost providers
  • Proactively identify emerging and current health issues
  • Direct care to low cost, high value facilities 
  • Educate on employee benefits and options
  • Coordinate care with third parties on behalf of employees
  • Continuously discover savings opportunities 

 

 

 

DRIVING SAVINGS AND BETTER HEALTH

SAVINGS BEYOND A NETWORK DISCOUNT
Prices for medical procedures, within a single ZIP code, can range by over 1000%. 

Rather than relying on non-competitive discounts to treat a symptom, Advisors address the problem head on with care coordination that seeks out and encourages utilization of the most competitive pricing within your network.

SINGLE POINT
OF CONTACT
Members recognize that Healthgram is different from their first interaction. They are greeted by name by an Advisor, who is supported by a team of benefits and medical specialists. 

Our integrated software powers the Advisor dashboard, allowing Advisors to pick up on previous conversations seamlessly and deliver the care employees deserve.
PROACTIVE
OUTREACH
Our Advisors act upon every opportunity to optimize health and financial outcomes. 

We reach out to employees before they obtain care to let them know how they can save on costs and earn rewards. Throughout the process, employees learn more about their benefit options and are supported every step of the way.

EMPOWERED 
CONSUMERS
The smart combination of integrated data, member engagement and a trusted relationship creates a population of consumers who feel empowered to regain control.

An added benefit? No longer overwhelmed with benefits questions, your HR staff can return to recruiting and maintaining the strength of your workforce while our Advisors do the rest.

 

A BENEFIT WORTH BRAGGING ABOUT

  

  • “Working with my Advisor has completely changed my view on healthcare. Everything is so much easier for me now."

    health care advocate HEALTHGRAM MEMBER
  • "This is the first insurance company that is hands on. Other companies are difficult to get in touch with- but not Healthgram."

    health care advocate HEALTHGRAM MEMBER
  • "I am so grateful for the detailed and personalized email from my Advisor explaining my benefits. That really made things easier for me."

    health care advocate HEALTHGRAM MEMBER
  • "I am so grateful for my Advisor. He called my pharmacy for me and was even available to speak to my doctor. He went above and beyond to make sure I received the best care."

    health care advocate HEALTHGRAM MEMBER
  • "When I found out I needed a CT scan, I called my Advisor to see what my options were. She helped me find a facility that not only saved me money, but I received a reward for going there."

    health care advocate HEALTHGRAM MEMBER

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Let's design a cost-saving benefits program that your employees will love. Contact our team for a customized demo and financial analysis.