Meet Us Here!

You'll find Healthgram at the intersection of cutting-edge medical management technology and healthcare reform.


Charlotte's Healthiest Midsized Employers Ribbon We’re looking for creative minds hoping to be challenged and inspired—and eager to challenge and inspire our partners and our industry, in turn.

A job at Healthgram involves collaboration. We believe that putting our heads together can give rise to revolutionary ideas. Ideas that can change the future of healthcare and the world.

If you're an experienced healthcare, insurance or software professional, and you want to make a positive difference, we’d like to hear from you.

Specifically, we're looking for people who are excited by our mission—to proactively champion healthy living. You’ll discover this maxim is ingrained in our company culture too. We offer competitive benefits, including a Healthy Lifestyle Bonus Program. You’ll earn rewards like cash and paid time off through our wellness program.

Submitting Applications

To be considered for a position listed please send a cover letter and resume to human resources and indicate the position for which you are applying in the subject line.

   careers@healthgram.com

Or mail to:
Director of Human Resources
Healthgram, Inc.

PO Box 11088
Charlotte, NC 28220


We're currently hiring for the following positions:

Bilingual (English/Spanish) Customer Service Representative

We’re making healthcare easier for everyone to understand. Our Bilingual Customer Service Representatives are the go-to contacts for our members; helping them resolve issues, answer questions, and accurately quote plan benefit and claim processing details.

We’re looking for a bilingual representative to serve our Spanish-speaking population.

How you’ll add to the team:

  • Provide efficient yet personalized service to our members
  • Work diligently to resolve or coordinate resolution of member issues
  • Assist members in understanding their benefits coverage and other services offered through Healthgram, such as employer wellness programs
  • Help us create a wave of smarter consumers who are armed with knowledge

 What you’ll bring:

  • Bilingual – English/Spanish
  • Two or four-year degree from an accredited university or technical program
  • A coachable attitude and strong work ethic
  • Professional phone etiquette
  • A general understanding of employer-sponsored benefit programs
  • A drive to make a difference in the way employees think about their healthcare benefits

Working at Healthgram:

Healthgram has repeatedly been voted the healthiest mid-size employer in Charlotte, NC. Conveniently located right off of I-77. We offer career advancement opportunities, Medical, Dental, and Vision coverage options, Company paid Life Insurance and LTD, and a Company sponsored 401(k) plan with matching contribution. Incentive based wellness program is top notch – offering onsite massages and daily lunchtime exercise classes. We value what is important to you so we have paid holidays to celebrate and paid time off to recharge.

Customer Service Represetative

We’re making healthcare easier for everyone to understand. Our Customer Service Representatives are the go-to contacts for our members; helping them resolve issues, answer questions, and accurately quote plan benefit and claim processing details.

How you’ll add to the team:

  • Provide efficient yet personalized service to our members
  • Work diligently to resolve or coordinate resolution of member issues
  • Assist members in understanding their benefits coverage and other services offered through Healthgram, such as employer wellness programs
  • Help us create a wave of smarter consumers who are armed with knowledge

 

What you’ll bring:

  • Two or four-year degree from an accredited university or technical program
  • A coachable attitude and strong work ethic
  • Professional phone etiquette
  • A general understanding of employer-sponsored benefit programs
  • A drive to make a difference in the way employees think about their healthcare benefits

 

Working at Healthgram:

Healthgram has repeatedly been voted the healthiest mid-size employer in Charlotte, NC. Conveniently located right off of I-77. We offer career advancement opportunities, Medical, Dental, and Vision coverage options, Company paid Life Insurance and LTD, and a Company sponsored 401(k) plan with matching contribution. Incentive based wellness program is top notch – offering onsite massages and daily lunchtime exercise classes. We value what is important to you so we have paid holidays to celebrate and paid time off to recharge.

Precertification LPN

We’re on a mission to improve health outcomes and reduce the cost of care. The work of our medical department is critical to helping us do both.  Working in a call center environment under supervision, this position handles inbound calls from patients, patient representatives, providers, and other medical staff.

We are looking for a Medical Precertification LPN to add to our growing team.

What you’ll add to the team:

  • Management of precertification processes of eligible medical services based on medical plan documents and medical necessity
  • Apply clinical knowledge to make determinations for pre-authorizations of specific procedures and services
  • Conduct Medical/Surgical medical necessity reviews
  • Verify and update patient information in the clinical information system
  • Attention to detail and a team-focused attitude

What you’ll bring:

  • Associates degree or higher
  • Current LPN certification in North Carolina
  • Two or more years of healthcare experience and utilization review or related experience preferred
  • Excellent communication skills with members and providers
  • Spanish-speaking candidates are preferred

 

Working at Healthgram:

Healthgram has repeatedly been voted the healthiest mid-size employer in Charlotte, NC. Conveniently located right off of I-77. We offer career advancement opportunities, Medical, Dental, and Vision coverage options, Company paid Life Insurance and LTD, and a Company sponsored 401(k) plan with matching contribution. Incentive based wellness program is top notch – offering onsite massages and daily lunchtime exercise classes. We value what is important to you so we have paid holidays to celebrate and paid time off to recharge.

No recruiters please.

RN Case Manager

We think that healthcare is complicated enough. Our Case Management team helps members with long-term or complex medical needs manage their care so they can focus on getting well.

We’re looking for a compassionate, service-focused Case Manager to coordinate care, provide compassionate outreach and help members make the most of their benefit plans.

 

How you’ll add to the team:

  • Provide clinical interventions with members identified as needing outreach
  • Use all resources available to assist and improve the member’s experience and outcomes
  • Coordinate the delivery of care for each member
  • Evaluate, coordinate and communicate healthcare options to high-risk members
  • Communicate with members, providers and other third-parties
  • Perform actions required in our Case Management protocol, including: precertitifcation, care coordination, discharge planning, documentation

 

What you’ll bring:

A RN licensure in North Carolina or compact state licensure is required for consideration.

 

Working at Healthgram:

Healthgram has been repeatedly voted the healthiest mid-size employer in Charlotte, NC. Conveniently located right off of I-77. We offer career advancement opportunities, Medical, Dental, and Vision coverage options, Company paid Life Insurance and LTD, and a Company sponsored 401(k) plan with matching contribution. Incentive based wellness program is top notch – offering onsite massages and daily lunchtime exercise classes. We value what is important to you so we have paid holidays to celebrate and paid time off to recharge.

Health Coach

We believe that healthier employees = happier employees. Our Health Coaching team works diligently to provide our members with confidential lifestyle counseling with a personalized approach.

Each member is at a different place in their wellness journey. Our Health Coaches have access to the latest technology and EMR systems to identify the most important issues each member is facing and address them with compassion. Whether it’s reminding a healthy young parent about their upcoming screenings, working alongside a member’s doctor to help manage their diabetes, or helping a long-time tobacco user quit for good, our Health Coaches make a big difference.

This position is based out of our office in Charlotte, NC. Not a tele-commuting role. 

How you’ll add to the team:

  • Provide telephonic coaching using a Motivational Interviewing method. Common topics for discussion include:
    • Dietetics/Nutrition, Weight loss, personal goal setting, chronic condition management, screening compliance
  • Administer programs including chronic disease management, tobacco cessation, weight management among others
  • Track encounters within our secure EMR system
  • Become a trusted resource for the members you assist. Confidentiality and compassion are our top priorities!

 

What you’ll bring:

  • Prior knowledge about general health and well-being. A focus on chronic conditions such as obesity, diabetes, heart disease, hypertension, hyperlipidemia and asthma is preferred.
  • 2 or 4 year degree in health related area preferred concentration on nutrition and dietetics
  • Knowledge or work experience in health behavior change and strong communication skills
  • Experience or training in Motivational Interviewing preferred
  • A passion for wellness. This is an entry-level position perfect for recent college graduates ready to make a difference


Working at Healthgram:

Healthgram has repeatedly been voted the healthiest mid-size employer in Charlotte, NC. Conveniently located right off of I-77. We offer career advancement opportunities, Medical, Dental, and Vision coverage options, Company paid Life Insurance and LTD, and a Company sponsored 401(k) plan with matching contribution. Incentive based wellness program is top notch – offering onsite massages and daily lunchtime exercise classes. We value what is important to you so we have paid holidays to celebrate and paid time off to recharge.